Supported Products

Eligible Products

The following FileMaker products are eligible for either standard phone support or priority phone support.

  • FileMaker Pro 10
  • FileMaker Pro 10 Advanced
  • FileMaker Server 10
  • FileMaker Server 10 Advanced
  • Bento 1
  • Bento 2
  • Bento for iPhone and iPod touch
  • FileMaker Pro 9
  • FileMaker Pro 9 Advanced
  • FileMaker Server 9
  • FileMaker Server 9 Advanced
  • FileMaker Pro 8.5
  • FileMaker Pro 8.5 Advanced
  • FileMaker Pro 8
  • FileMaker Pro 8 Advanced
  • FileMaker Server 8
  • FileMaker Server 8 Advanced

Ineligible Products

Below is a partial list of products not supported by FileMaker. This list is representative and is not meant to be an exhaustive list of all products not supported by FileMaker.

Some information on non-supported products may be found in the FileMaker Knowledge Base.

  • Pre-FileMaker 8 software
  • FileMaker Mobile 8
  • Graphics Pack
  • FileMaker Themes Pack
  • Do-It-Yourself (DIY) Guides
  • Starter Kits
  • Business Productivity Kit
  • Technical Resource Kit
  • Office Optimizer Kit
  • 3rd Party Plug-Ins
  • FileMaker Applications:
    • Work Requests
    • Tasks
    • Recruiter
    • Meetings
    • Donations