FileMaker Standard Phone Support
FileMaker and Bento customers are eligible for free phone support for specific issues. Please refer to the chart below to find the appropriate contact for your support need.
Find out what products are eligible.
Before calling, you may want to refer to the FileMaker Knowledge Base or view the Help Menu in your product.
| Support Need | Contact | Availability |
|---|---|---|
Customer SupportRegister or activate your software, learn about current promotions, get pre-sales information, or order replacement media. |
1-800-325-2747or 408-727-8227*(from Latin America) |
Monday-Friday 7:00 am – 5:00pm PT (holidays excluded) |
Technical Support (FileMaker)Get help with installation, launch and basic troubleshooting. |
1-800-325-2747or 408-727-8227*(from Latin America) |
Monday-Friday 7:00 am - 5:00pm PT (holidays excluded) |
Technical Support (Bento)Receive assistance with installation, launch and integration with Mac OS X Address Book and iCal. |
1-800-325-2747or 408-727-8227*(from Latin America) |
Monday-Friday 7:00 am - 5:00pm PT (holidays excluded) |
| First incident free with complimentary Support Access Code. Already used your Support Access Code? View your options. | ||
* Support is provided in English only
Knowledge Base
Get answers fast!
