FileMaker Activation FAQ

Back to Activation

General

  1. What is activation?
  2. Which FileMaker products have activation?
  3. What is FileMaker doing to stop professional piracy?
  4. What data does FileMaker collect from my CPU?
  5. Does activation replace registration?
  6. How will the activation data be used?
  7. What does FileMaker do with the data you collect?
  8. What if I do not want to Activate my software?
  9. How does activation affect software usage?
  10. How does activation affect FileMaker single license customers?
  11. How does activation affect FileMaker volume licensing customers?
  12. How does Activation affect license ownership transfers? 
  13. How is Worldwide FileMaker Customer Assistance prepared to support Customers during the activation process?
  14. Did FileMaker develop its product activation system internally, or is it relying on a third-party provider?
  15. What happens if a product is discontinued?
  16. What happens if FileMaker releases a newer version of a software program that requires activation? Will I be able to activate the older version?
  17. Does activation follow European laws as well as the strict German data protection law?

Technical

  1. How does FileMaker activation 'work'?
  2. What if I am not connected to the internet?
  3. What happens if I do not activate my installed software within the '30-day after launch' grace period?
  4. What happens if I get a new computer and want to install FileMaker software on the new computer?
  5. If I deactivate my License to reinstall on another computer, do I have to wait a period of time before I can install and reactivate on the new computer?
  6. I don't have access to the computer on which I originally activated FileMaker software. Can I still transfer my activation to a new computer?
  7. Will transferring my activation affect the licensing status of my software?
  8. I've already transferred my activation of FileMaker software to a new computer. Can I go back to using the software on the computer from which I transferred it?
  9. What if I rollback my Windows OS?  
  10. Will Installing a software update, either for my OS or for FileMaker Pro, require another activation?
  11. What happens if a single license customer wants to activate again after the initial two activations?
  12. What happens if my computer crashes or I uninstall the FileMaker application before deactivating my license?
  13. Should I uninstall FileMaker software after transferring the activation?
  14. I downloaded your trial software - do I have to reinstall and activate my purchased software?
  15. I have a Solutions Bundle Agreeement (“SBA”) with FileMaker. Will my products include activation?
  16. How does activation work with runtime versions?