Customer stories

• Solutions guide
• Creative Pro
• K-12
• Higher education
• Government
• Non-profit
• Small business
• Medium to large business
• >Customer stories
  • View by industry
  • View by customer
  • Tell us your story

Santa Clara County Department of Planning

Managing the Land in Silicon Valley

If ever you're driving through Santa Clara County, the heart of Silicon Valley, look around you -- you'll find FileMaker Pro, the award wining database software from FileMaker, Inc, hard at work.

'FileMaker Pro is the heart of a mission critical workgroup solution we use to keep the department running smoothly,' says Dennis DeMattei, manager with the Santa Clara County Department of Planning and Development (SCCDPD). 'We use it to automate many labor intensive tasks, as well as track performance measures, even department finances,' he adds.

Accessed by more than 100 users, the SCCDPD's in-house developed FileMaker Pro solution consists of 50 databases running atop multiple MAC OS and Windows-based personal computers networked via AppleTalk and TCP/IP. The databases average between and 5 and 30 layouts and 15,000 records, with the most housing more than 430,000 records.

DeMattei has many uses for his FileMaker Pro solution including land use application tracking, expiration tracking, time tracking, fee tracking, building permit sign-off approval, and a myriad of others.

What DeMattei most appreciates about FileMaker is that it is flexible, easy to use and allows him to make changes to a database in minutes 'without having to incur expensive consultant fees,' he adds.

FileMaker Pro has also delivered fantastic results to the SCCDPD. For
example, the department has reduced the land use inquiry search time from 15 minutes to only a few seconds, because they no longer have to manage paper files. 'Using FileMaker Pro, we probably save close to a 1000 thousand worker hours every year and that's productive,' notes DeMattei.

Contact information

Contact Info for Customer:

Filemaker Contact:

Kevin Mallon
Public Relations Manager
FileMaker Inc.
408-987-7227
kevin_mallon@filemaker.com
http://www.filemaker.com

• At the Santa Clara County Department of Planning and Development (SCCDPD), FileMaker Pro is hard at work, tracking everything from land use applications, to building permit approval. SCCDPD's solution is so flexible and easy to use that SCCDPD staff can make changes to the database themselves, without incurring expensive consulting fees.

• Government
• Information Technology